Customer Reviews

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Here's what some of our customers have to say!

Great customer service & experience

I've been dealing with Kia in Thunder Bay for just over 3 years. The customer service at this location is excellent! The overall customer experience their staff provide is what sold me on the purchase of my 2011 Sportage SX. I went to almost every dealer in the city, no one treated me so well from start to finish on the purchase of my SUV, therefore they received my business no questions asked. The Service Dept makes every effort to address any concerns or questions I have and makes it such a seamless process, which is much appreciated! I would highly recommend this dealership to anyone looking for a new or used vehicle. You will not be disappointed with the customer service or their line of vehicles!

- Stacey G.

         
....extremely pleased with the quality & professionalism of the staff

My wife loves her Rondo, and the service we have received on this vehicle has confirmed that we made a great purchase decision!! The staff have gone above and beyond to be friendly, efficient, and to ensure that the Rondo is running like the day we first drove it off the lot. One time when a shock lost fluid after a tire change, the problem was diagnosed and solved promptly, and at no charge; we were impressed! We know Jamie and he has treated us fantastically; however, regardless of who has been on the desk we have got FIRST CLASS service!! It has been a refreshing change from our experiences with other dealerships. Obviously, emphasis has been placed on service and we have mentioned our positive experiences to many of our friends and family. Good job KIA!!

- John P.

         

 

Performance Kia is located in Thunder Bay, Ontario and serves the entire Northwestern Ontario region including Fort Frances, Dryden, Sioux Lookout, Nipigon, Manitouwadge, Longlac, Geraldton, Terrace Bay, Marathon and more!

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Performance Kia, Thunder Bay, Ontario

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